Handling the scale of a new update

Canimaan’s newest product, Clam XAV3, was set to be the largest update since 2009, so they had to find a testing company which could handle the scale of their new release, placing emphasis on Mac devices running Mac OS 10+.

ClamXAV Website

Motivated to promote trading with UK companies, Canimaan sought out a respectable testing business which could adjust to their needs fluently. They lacked the time and internal resources needed to perform adequate testing. Digivante came highly recommended to them.

What testing was done?

61 testers were used to test browsers and devices – including Sierra, Mac OS and Windows devices – covering over 3 days’ worth of testing. The community of professional testers discovered 23 issues, performing a total of 183 hours of testing. Among the 23 issues found, page crashes, incorrect results and layout issues were highlighted.

Using Digivante’s professional testing community prevented critical issues from slipping through the net and helped maintain Canimaan’s high profile prestige. The Digivante portal gave Canimaan clearly triaged visual data of issues, which developers could review and update. At the end of testing, Canimaan felt confident in their product launch and avoided bad reviews, both in the media and online.

“Strong competition in the antivirus marketplace meant that testing had to be quick, effective and secure.”
Mark Allen, Managing Director, Canimaan

High-quality issue authorisation and categorisation

Positive feedback from the antivirus community, both online and in the media

Maintained high-profile prestige after the new launch

4 critical, 10 conversion and 9 CX issues

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