issues
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8 Critical

113 Conversion

AND 55 CX

197 testers

249 variations OF

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device,
OS and

browser
combinations

43

workdays
of testing

in just
3 days

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“Digivante’s testing process was incredibly thorough and allowed me to go to our developer’s pre-release with anything that needed fixing.”

David Rasmussen, Online Manager, Bang & Olufsen

Overview

Company

Bang & Olufsen

Industry

Electronics

Testing Types

Test case & Functional exploratory

Platforms

Desktop and mobile

Challenges

  • The launch of their new website launch was quickly approaching
  • Had to uphold brand prestige with a high-quality site
  • Concern that the new website would go live with active bugs

Results

  • Thorough testing with all bugs categorised in order of priority
  • Original test case testing phase only took 24 hours to complete
  • Testing certified the website’s quality and gave internal teams confidence during the launch

CHALLENGE

When Bang & Olufsen were developing their new website, a major concern was about protecting their brand online to ensure it worked across multiple global platforms.

As a company with a worldwide reputation for excellence, it was important that the site didn’t give a poor customer experience that would reflect badly on the business as a whole. To guarantee brand governance and protection, Bang & Olufsen decided to partner with Digivante.

SOLUTION

After initially going ahead with a case driven test, Bang & Olufsen proceeded to open up the project to additionally include exploratory testing and flush out any lingering bugs on the site. Digivante tested Bang & Olufsen’s site covering 11 unique mobile devices, along with 12 desktop browser variants and 15 OS versions.

RESULTS

Using a team of expert professional testers, Digivante performed a single cycle of GUI and functional exploratory testing. Digivante eased Bang & Olufsen’s worries about unknown bugs and potential brand damage, as the testing was thorough and catalogued. Bang & Olufsen’s expectations were exceeded by Digivante on every level, from the initial proposal, through to project launch and account management.

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ABOUT BANG & OLUFSEN

Bang & Olufsen is a Danish consumer electronics company that designs and manufactures a highly distinctive and exclusive range of televisions, music systems, loudspeakers, telephones and multimedia products, combining technological excellence with emotional appeal.

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