issues
Exclamation Icon

4 Critical

10 Conversion

AND 9 CX

61 testers

45 variations OF

Icon-material-devices

device,
OS and

browser
combinations

15

workdays
of testing

in just
3 days

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“Strong competition in the anti-virus marketplace meant that testing had to be quick, effective and secure.”

Mark Allan, Managing Director, Canimaan

Overview

Company

Canimaan Software

Industry

Antivirus software

Testing Types

Functional

Platforms

Software

Challenges

  • Preparing for their biggest antivirus launch since 2009
  • Wanted an expert testing company in the UK
  • Lacked the time and internal resources needed to perform adequate testing

Results

  • High-quality bug authorisation and categorisation
  • Positive feedback from the antivirus community, both online and in the media
  • Maintained high-profile prestige after the new launch

CHALLENGE

Motivated to promote trading with UK companies, Canimaan sought out a respectable testing business which could adjust to their needs fluently. Upon recommendation, Canimaan used the community-sourced professional testing company, Digivante.

SOLUTION

61 testers were used to test browsers and devices – including Sierra, Mac OS and Windows devices – covering over 3 days’ worth of testing. The community of professional testers discovered 28 bugs, performing a total of 183 hours of testing. Among the 28 bugs found, page crashes, incorrect results and layout issues were highlighted.

RESULTS

Using Digivante’s professional testing community prevented critical issues from slipping through the net and helped maintain Canimaan’s high profile prestige. The Digivante portal gave Canimaan clearly triaged visual data of bugs, which developers could review and update. At the end of testing, Canimaan felt confident in their product launch and avoided bad reviews, both in the media and online.

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ABOUT CANIMAAN

Canimaan’s newest product, Clam XAV3, was set to be the largest update since 2009, so they had to find a testing company which could handle the scale of their new release, placing emphasis on Mac devices running Mac OS 10+.

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