issues
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0 Critical

23 Conversion

AND 116 CX

232 testers

371 variations OF

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device,
OS and

browser
combinations

93

workdays
of testing

in just
23 days

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“Digivante surpassed our expectations, delivering large scale testing 4 weeks earlier than previously proposed and in time for the Christmas e-commerce spike. We could achieve an extra month of sales, which wouldn’t have been possible without Digivante’s help. Digivante has the most comprehensive testing solution and review platform.”

Raymond Wright, Co-founder & Managing Director, Kuldea

Overview

Company

Kuldea

Industry

Home furniture marketplace

Testing Types

24 hour full exploratory test

Platforms

Desktop, Mac and mobile

Challenges

  • The new website launch date was approaching quickly
  • Internal teams could not provide the testing needed in the available time
  • Limited resources and funding

Results

  • Testing was finished 4 weeks earlier than originally expected
  • Resources to test on more device and browser combinations
  • Early completion meant the website could start generating revenue more quickly

CHALLENGE

With their website launch on the horizon, Kuldea’s in-house website testing could no longer provide large scale testing due to limitations in time, resources and funding. But with the holiday season quickly approaching, Kuldea needed to find a reliable professional testing community which could deliver the testing they needed as quickly as possible.

SOLUTION

With a tight deadline quickly approaching, Kuldea joined together with Digivante and entrusted them to perform all of their website testing. An extensive test was conducted across the site using 232 testers, deployed to cover a large range of devices and platforms at scale. Digivante’s professional testing community explored a multitude of different customer journeys spanning global users.

RESULTS

Without thorough web testing Kuldea would have disregarded a large percentage of customers still using Internet Explorer and other outdated versions of web browsers. This would have impacted their UX rating and potential revenue generation. All bugs were documented and authorised by internal testing teams and placed in order of severity, meaning Kuldea’s development teams could start to tackle the highest impacting bugs first.

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ABOUT KULDEA

Kuldea is an online marketplace and comparison website for home furniture and furnishings. The company aggregates products across the entire furniture retail market and allows people to easily search and find the right products for them based on their relevance.

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