issues
Exclamation Icon

1 Critical

67 Conversion

AND 274 CX

449 testers

361 variations OF

Icon-material-devices

device,
OS and

browser
combinations

184

workdays
of testing

in just
3 days

Icon-ionic-md-time

“It’s about giving our clients the confidence and security in our products”

Keith McGregor, Managing Director, Strawberry Soup

Overview

Company

Strawberry Soup

Industry

Digital marketing

Testing Types

Functional and exploratory

Platforms

Desktop and mobile

Challenges

  • Internal teams lacked time to conduct full tests
  • Limited resources
  • Wanted to ensure they were producing quality products

Results

  • High level of digital quality achieved through testing
  • Robust testing process with beneficial results
  • All bugs were hosted and reproduced on the Digivante portal, ready for internal teams to fix

CHALLENGE

Strawberry Soup needed to provide their customers with security and high-quality user experiences on their websites. However, they lacked the time and staff needed to perform such a big task, so they relied on Digivante to provide them with the tools and support they needed.

SOLUTION

Digivante quickly began transforming the company’s websites with 449 testers. The goals were to ensure user security, provide a stress-free customer journey and to highlight any conversion issues which could lead to customers abandoning the website.

Using a community of professional testers, within 3 days Digivante delivered a complete functional test, which was categorised and replicated for accuracy.

RESULTS

Digivante’s community-sourced approach to testing certified quality with a quick turnaround, which also allowed for more testing flexibility. The quality of the testing performed ensured that Strawberry Soup’s products were of the highest quality, which would impress their clients and reinforce their dedication to value. Internal team morale also increased, as teams felt confident that the products they were developing were error-free once in the hands of their clients.

SPEAK TO A CONSULTANT

BOOK A DEMO

ABOUT STRAWBERRY SOUP

Strawberry Soup is a digital marketing agency specialising in branding, strategy, planning, website design and development, as well as app creation. Previous clients include M&S, The Body Shop and Pearson.

EXPERIENCING SIMILAR CHALLENGES?

Find out more about how Digivante can help you optimise your digital performance, speak to a solution consultant today.

BOOK A CALL