Supporting your platform 24 hours a day, 365 days a year
In an agile digital world, with new devices, operating systems and browser updates being released all the time; ensuring your users get the best experience, at all times, is challenging.
Our Live Monitoring service provides the ideal solution to this challenge. We can deploy a team of 10 or more testers on a specific application 7 days a week, 365 days a year. Our in-house team will identify conversion impacting issues, verify them and reproduce them with screen recordings and print screens for authentication.
This means that no matter what is being updated or changed on your site, our team will be there with you all the way to ensure your site is optimised and maximising conversions 24/7.
What We Do For You
We’ll support you in identifying your target audience profiles before we closely match your users to a selection of our global testers. These testers monitor your website for critical functional errors as well as conversion issues. The issues discovered are immediately shared on our secure client portal for your developers to fix. The live monitoring allows you to identify and fix issues before they have the opportunity to dramatically impact your platform or customer experience.
For security tests, our researchers check the web for newly detected threats and use the same techniques as cybercriminals would to test vulnerabilities in your site. Reports are shared in our client portal, giving your technical team the heads-up and giving you peace of mind.
Our solution, Convert offers live monitoring as part of the solution, giving you confidence in your brand’s online reputation.
- Case Studies
“We found Digivante's online platform advanced and dynamic, enabling us to share the bugs detected in real time for our developers who were able to swiftly fix them.”
Virginie Glaenzer, VP Marketing & Customer Experience, Great Eastern Energy
- Case Studies
“Digivante play such an important part in the Audi digital strategy. Digivante cover off all the testing for us and produce results back to us with the highlighted issues within days.”
Anthony Roberts, Head of Digital, Audi