LIVE MONITORING TESTING

Live monitoring testing enables you to identify and respond to impactful issues before they have a chance to affect user experience

WHAT IS LIVE MONITORING TESTING?

Our live monitoring testing service provides you with a constant watchdog, guarding against conversion-impacting issues on your website or app.

We can deploy a team of 10 or more testers on a specific application 7 days a week, 365 days a year. Our in-house team will identify issues, verify them, and reproduce them with screen recordings and print screens for authentication – all delivered through our customer portal.

This means that no matter what is being updated or changed on your site, our team will be there with you all the way to ensure your site is optimised and maximising conversions 24/7.

DIGITAL-PERFORMANCE-ANALYSIS
live monitoring testing - colleagues testing on desktop

WHY SHOULD YOU DEPLOY LIVE MONITORING TESTING?

In our agile digital world, new devices, operating systems and browser updates are released all the time. It is a challenge to ensure your users continually get the best experience.

You can build and launch the perfect website or app, testing every aspect in staging and post-implementation. But once it’s live, the environment it operates in can change at a moment’s notice, causing functional errors and conversion issues to suddenly appear.

Live monitoring testing catches those issues, so you can address them before they impact your platform or customer experience.

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UNDERSTANDING DIGIVANTE'S TESTING PROCESS

Depending on your ultimate business goals, our solution consultants and delivery teams guide you through the 5 – 7 core steps in our fully managed and triaged process of testing:

Understanding requirements

1. Understanding your goals

Present the solution

2. Presenting the solutions demo

Work scoping call

3. Commencement of work scoping call

Launch the test

4. Launching your test plan

Fully triaged feedback

5. Fully triaged and evidenced feedback via our portal

WHAT DIGIVANTE DOES FOR YOU

We’ll support you in identifying your target audience profiles before we closely match your users to a selection of our global testers. These testers monitor your website for critical functional errors as well as conversion issues. The issues discovered are immediately shared on our secure client portal for your developers to fix.

 

Audience profiles

Match the tester team to your audience profiles

User interface feedback for tech team

Test for functional errors and conversion issues

Immediately report issues

Immediately report issues to your developers to fix

SPEAK TO A CONSULTANT

REQUEST A DEMO