LIVE MONITORING TESTING
Live monitoring testing enables you to identify and respond to impactful issues before they have a chance to affect user experience
WHAT IS LIVE MONITORING TESTING?
Our live monitoring testing service provides you with a constant watchdog, guarding against conversion-impacting issues on your website or app.
We can deploy a team of 10 or more testers on a specific application 7 days a week, 365 days a year. Our in-house team will identify issues, verify them, and reproduce them with screen recordings and print screens for authentication – all delivered through our customer portal.
This means that no matter what is being updated or changed on your site, our team will be there with you all the way to ensure your site is optimised and maximising conversions 24/7.
WHY SHOULD YOU DEPLOY LIVE MONITORING TESTING?
In our agile digital world, new devices, operating systems and browser updates are released all the time. It is a challenge to ensure your users continually get the best experience.
You can build and launch the perfect website or app, testing every aspect in staging and post-implementation. But once it’s live, the environment it operates in can change at a moment’s notice, causing functional errors and conversion issues to suddenly appear.
Live monitoring testing catches those issues, so you can address them before they impact your platform or customer experience.
UNDERSTANDING DIGIVANTE'S TESTING PROCESS
Depending on your ultimate business goals, our solution consultants and delivery teams guide you through the 5 – 7 core steps in our fully managed and triaged process of testing:
WHAT DIGIVANTE DOES FOR YOU
We’ll support you in identifying your target audience profiles before we closely match your users to a selection of our global testers. These testers monitor your website for critical functional errors as well as conversion issues. The issues discovered are immediately shared on our secure client portal for your developers to fix.
Match the tester team to your audience profiles
Test for functional errors and conversion issues
Immediately report issues to your developers to fix