FAQs Archive - Page 24 of 32

Q: Can accessibility issues affect conversion rates?

Yes. Accessibility barriers can prevent users from completing important tasks such as making a purchase, submitting a form or creating an account. Removing friction often improves usability, engagement and conversion rates for all users.

Q: What are the most common accessibility issues found on websites?

Poor colour contrast Missing alternative text for images Inaccessible forms Incorrect heading structures Keyboard navigation problems Screen reader compatibility issues Unclear link text Missing labels and instructions

Q: How often should accessibility testing be performed?

Accessibility testing should be conducted regularly, particularly when launching a new website, releasing new features, redesigning key user journeys or making significant platform changes. Ongoing testing helps ensure accessibility standards are maintained over time.

Q: Which assistive technologies are considered during testing?

Screen readers Keyboard-only navigation Voice control software Screen magnification tools Colour contrast adjustments Mobile accessibility features This helps identify barriers that affect real-world users.

Q: How does real-user accessibility testing differ from automated testing?

Real-user accessibility testing involves people interacting with your digital experience using assistive technologies and adaptive methods. This provides practical insight into how accessible a website or app actually is, rather than simply highlighting technical compliance issues.

Q: What types of digital experiences can be tested?

Websites Ecommerce stores Mobile applications Customer portals SaaS platforms Booking systems Checkout journeys Internal business applications