Digivante
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Contact us2022-04-01T11:42:17+00:00
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Contact us

Thanks for your interest in Digivante. Get in touch by filling in the form below and we’d be happy to help you improve your digital quality.

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Get in touch

Complete the form to request a meeting with one of our Solution Consultants, or alternatively contact us via one of the links below.

Interested in becoming a tester?
See our tester page.

Got a general enquiry?
Complete the form or contact us at enquiries@digivante.com.

Interested in a career with Digivante?
Go to our careers page.

Head office address

Digivante Limited, Midway House, Staverton Technology Park, Staverton, Cheltenham, GL51 6TQ

Find us on Google maps.

“We wanted a team who would challenge our assumptions from a position of unquestionable experience and knowledge of QA best practice.”

User Acceptance Test Manager – Specsavers

Specsavers

Frequently asked questions

How quickly can you get a project set up?2022-01-06T10:08:04+00:00

At Digivante, we can get a project set up in a matter of hours for subscription customers. For one-off projects we can usually get started within 24-48 hours.

I think crowdtesting is too risky for my business. What data is shared with the tester community?2022-01-06T10:09:05+00:00

We use the secure Digivante platform for all our testing data and reporting. Our testers are vetted and verified. We’ve worked with leading household names, from Microsoft and Metro Bank to Audi and Specsavers. They trust us to keep their testing secure and confidential. Talk to us about your specific needs and we’ll work with you to build a testing plan that meets all your security requirements.

Testing isn’t a priority for our business2022-01-06T10:09:44+00:00

Forgive us if we say that’s a short-sighted attitude. Testing will become a very high priority for your business if you release software and digital products that frustrate customers and constrain their engagement and spending. Put QA into your software development lifecycle early so you’ll catch issues when they’re easy to resolve out of the customer and boardroom spotlight. You’ll avoid major reputational headaches for the business and safeguard your customers’ loyalty.

We don’t release new features that often, so why do we need a testing partner?2022-01-06T10:12:08+00:00

Even if you don’t release new features often, the digital access points that people use to experience your website or app are constantly evolving. You need to be sure that everything works when a new browser update goes live or a new mobile OS is released. You need to know how your digital products respond on new devices when they launch.

Why should I outsource testing when I have a QA team in house?2022-01-06T10:16:49+00:00

Outsourcing your testing can bring economies of scale, efficiency and speed. It gives you access to a large variety of testing techniques and resources. If you have a small internal team you may not be able to do the breadth or depth of testing you really need before releasing a digital product. Outsourcing your test may save you money because you can apply the right type of testing at exactly the time you need it, without holding up development. You may be able to perform the testing earlier in the software development lifecycle too. Recruiting experienced testers can be hard. Outsourcing your testing takes that headache away.

How do testers access my website environment?2022-01-06T10:19:54+00:00

That depends if you’re testing in live or pre-production test or staging environments. For live testing, testers receive the URL and can get to work straight away. For testing behind a firewall or in pre-production, we recommend using a Virtual Private Network (VPN). This allows multiple testers to access your securely; we can track them under a single IP address.

How does your pricing work?2022-01-06T10:21:12+00:00

Every major digital project is different. So there’s no universal pricing. You can request a quote from us on our Pricing page – we’ll make sure it’s clear and transparent so you can see the cost clearly and know exactly what it covers.

How do you track the defects found during tests?2022-01-06T10:21:50+00:00

Each tester can raise defects on a defect report page on our central test reporting platform. This includes screenshots and video evidence, along with steps to reproduce the defect. Testers check that the defect hasn’t already been reported, so we don’t receive duplicate defect reports. Our QA managers double check the reports before releasing them to our clients.

Where are your community testers based?2022-01-06T10:23:40+00:00

Our community is truly global, with testers based in 149 different countries around the world.

How many testers are typically used on a project?2022-01-06T10:24:35+00:00

It depends on the project and client requirements, but typically it ranges from as few as 20 testers to as many as 200.

Does Digivante just do crowdtesting?2022-01-06T10:27:23+00:00

No. We use crowdsourced testing for some services, like exploratory testing, executing test cases and accessibility testing. We combine human testing with automated testing, depending on the specific need. But we also support clients with usability testing, test strategy and planning through our team augmentation service. And we provide people to augment client teams, both short-term and long-term.

Latest blogs

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