Cross-browser testing2026-03-23T16:13:14+00:00

Cross-browser testing

For maximum customer conversion and revenue, you need to deliver a friction-free customer experience. Make sure everyone gets that every time, with thorough site and app testing across many different devices, operating systems and browsers.

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Cross-browser testing

For maximum customer conversion and revenue, you need to deliver a friction-free customer experience. Make sure everyone gets that every time, with thorough site and app testing across many different devices, operating systems and browsers.

Users access your content in different ways

Based on your experience, you might think that the core functionality on your site or app works perfectly. But with today’s proliferation of devices and browsers, that’s a dangerous belief. You can’t assume that everyone’s using Chrome, or owns the latest iPhone, or hasn’t yet upgraded to Windows 11.

With cross-browser testing (or compatibility testing) you can uncover issues on specific devices, browsers or operating systems, so you can fix them before they affect your customers.

Digivante’s cross-browser testing delivers

Systematic testing

We test across a defined range of device and browser combinations in a variety of real-world use cases and record the outcomes clearly.

Insight into priorities

Using Google analytics data, we can help you identify your top converting browsers and devices, so you know the most valuable combinations to prioritise for future releases.

Lost revenue

We can identify browsers and devices where you’re losing revenue because of a poor experience, so you can rectify your site or app quickly.

How we work with you

We help you ensure your digital product works as it should across a wide range of devices and browsers.

Define test cases

Our consultants work with you to define test cases for thorough and comprehensive validation.

Consistency

We use the test cases to check consistency of user experience across your chosen devices, operating systems and browser combinations.

Broad coverage

We execute a broad coverage of your website or app, including payment processing where applicable (including in-browser, Apple Pay and Google Pay).

Thorough

We test your site or app across a minimum of 25 device and browser combinations.

Pinpoint improvement

Our tests pinpoint the browsers, devices or operating systems on your site or app needs improvement.

Full reporting

You receive a clear, actionable report detailing the issues to address.

Ready to learn more about cross-browser testing?

Our comprehensive cross-browser testing solution ensures that your website or application functions flawlessly, providing your customers with the convenience they deserve. Gain the confidence you need to thrive in the digital landscape by requesting a demo with one of our knowledgeable experts.

Ready to learn more about cross-browser testing?

Our comprehensive cross-browser testing solution ensures that your website or application functions flawlessly, providing your customers with the convenience they deserve. Gain the confidence you need to thrive in the digital landscape by requesting a demo with one of our knowledgeable experts.

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The value of Digivante as your cross-browser testing partner

No emulator, however good, can produce the same quality of experience that users get from a device and its browser. That’s why we test on real devices in the real world, harnessing the skills of our global community of tens of thousands of professional testers.

The defects that our community of testers find are moderated before we report back to you. We ensure they can be reproduced, are clear, prioritised and actionable. That means you can quickly deploy your plan of action to address the top issues first.

“The resource available from Digivante is vast and covers almost every scenario for devices and technology. This has most certainly allowed us to release large projects as bug-free as they possibly could be, going on to generate a healthy ROI for our business.”

Martin Varey, Senior Online Trading Executive at ScS

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Get a cross-browser testing demo

Book some time with one of our specialists to demo the service.

Shift left/right cross-browser testing

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Shift cross-browser testing left

If your developers want to test on a greater range of devices during the process, Digivante can work with you earlier in the development cycle to check for issues that could influence design and build.

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Shift cross-browser testing right

Once your current release is live, how can you make sure it continues to perform as designed even when someone’s upgraded to the next iOS or Windows? And how about the customers who use older devices? It’s a mistake to underestimate their numbers and value. As you evolve your functionality, you need to make sure you don’t lose any of them. With Digivante’s cross-browser testing, you can harness our QA community to run real-world tests post-release to verify performance.

Frequently asked questions

Can AI replace website QA?2026-06-15T12:20:10+00:00

AI can support parts of QA and development, but it cannot fully replace real-user testing. Real customers behave in unpredictable ways, use different devices and bring different levels of context, confidence and accessibility needs.

Why is real-user testing important for AI-generated websites?2026-06-15T12:21:25+00:00

Real-user testing shows how people experience the journey in real conditions. It helps uncover confusing copy, broken journeys, device-specific issues, accessibility barriers and conversion blockers that internal teams may miss.

Do AI-built websites need testing?2026-06-15T12:19:29+00:00

Yes. AI can help teams create websites, landing pages and customer journeys faster, but those experiences still need to be tested for usability, functionality, accessibility, content clarity and customer confidence.

What is AI evaluation in customer experience?2026-06-15T12:19:04+00:00

AI evaluation in customer experience means testing whether an AI-powered feature or journey actually helps customers complete their task. It should look beyond technical performance and assess usefulness, clarity, trust, accessibility, relevance and real-world usability.

What should you evaluate after building a website with AI?2026-06-15T12:19:47+00:00

You should evaluate key customer journeys, including navigation, forms, product discovery, checkout, account areas, chatbot interactions, mobile behaviour, browser compatibility, accessibility and any AI-powered features.

How do you test an AI-powered digital customer journey?2026-06-15T12:20:46+00:00

You test whether the AI feature genuinely helps customers complete a task. That includes evaluating response quality, recommendation relevance, handover points, trust, usability, accessibility and whether the AI reduces or adds friction.

You might also be interested in…

Ecommerce conversion analytics

Digivante’s Convert tool uses your own Google Analytics data to identify where you might be losing significant revenue because your site doesn’t perform well enough on certain device and browser combinations. Convert is free to use for Digivante customers.

Post-release testing

Digivante has a wealth of testers in our large QA community. We can run testing that would take you days in just a few hours, so you can fix any unforeseen issues before they impact customer experience and revenue.

Test case writing

Our specialists write up to twenty test cases per day, incorporating hundreds of test steps. We can script these as automated tests when appropriate, or our professional QA community can run them fast and efficiently.

Speak to one of our testing specialists

Tell us a little about your needs and we’ll connect you with a Digivante expert.

  • Discover how our solutions can benefit your business
  • Get guidance on industry-leading practices
  • Receive a cost estimate for Digivante services
  • Experience a demo of our platform
  • Review case studies of our work with companies like yours.
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