Ecommerce testing services
Increase conversions by ensuring that your ecommerce platforms work exactly as your customers expect on all the devices they use. Digivante ecommerce testing services will identify the issues that frustrate your customers by conducting in-depth crowdtesting on the functionality and usability of your websites and apps.
Rapidly identify & prioritise your conversion blockers
When shoppers visit your ecommerce app or website, guiding them seamlessly along the path to purchase means absolutely everything needs to be optimised – from functionality, to load times, navigation, and on to checkout.
However, many eTailers let their customers (and ultimately themselves) down, by not performing professional ecommerce testing on their desktop and mobile platforms either before or after launch, resulting in glitchy user experiences that drive custom elsewhere. So how do you rapidly (and cost-effectively) identify and prioritise your critical conversion issues?
Meet Digivante ecommerce testing services
Utilising our experienced in-house test managers and our global community of professional software testers, Digivante provides thorough ecommerce testing services.
The power of the crowd means that we can provide (fully-managed) remote testing services across multiple devices in exceptionally short time frames, presenting you with the data you need to optimise customer flows, provide superior experiences and maximise conversions. Popular testing services for ecommerce companies are:
Replicate the random, unscripted real-world behaviour and decision-making of your target users to improve conversions and stability. We can select testers who match your audience profile to report on their user experience across any devices or platforms.
Working with real users in their home environment, we document their natural interactions with your website or app and identify issues and turn-offs so you can optimise the user experience.
Digivante’s payment testing not only feeds back functional issues, but also incorporates other types of testing such as performance and usability in order to enhance your customer journey.
Know that your orders are being delivered on time and that your customer experience is good in any location you choose. Digivante’s global testing community can test your ordering, shipping and returns process in remote locations, providing you with crucial feedback on user experience from ‘real’ customers.
How Digivante helps ecommerce companies
In today’s digital age, where online shopping is now the new norm, ensuring a seamless and bug-free ecommerce experience is vital for the success of any online business. Digivante ecommerce testing services play a crucial role in identifying and resolving potential issues, enhancing user experience, and increasing customer satisfaction and conversions. Let’s explore the key ways in which Digivante ecommerce testing services can help your business thrive.
Digivante’s web and app testing ensures conversion success
Audi is a brand renowned around the world for their cutting edge vehicle design and innovative technology. To reflect their high standards, Audi UK’s new ecommerce platform had to be perfect – from navigation, functionality and usability through to check out. Digivante made sure it was.
Request a demo of Digivante’s ecommcerce testing services
Through our global crowd of 55,000+ expert testers across 149 countries, we can ensure your digital platform works on every major device, delivering 50 days worth of testing in just 24 hours or less.
Get in touch to today to book a demo and discuss maximising your conversion revenue.