Respond quickly when your customers can’t transact
There is nothing more damaging to website conversions than issues with payment. When a user struggles to pay, or a payment journey doesn’t feel quite right, they’re likely to look elsewhere, to somewhere deemed more trustworthy. Defects within the payments process can have a very large, immediate impact on a business.
Digivante’s payment testing not only feeds back functional issues, but also incorporates other types of testing such as performance and usability in order to enhance your customer journey. Our testing uses real users with real devices in your specified locations, testing the payment types you define.
Payment testing can also be used as a key aspect of a full end-to-end test, from order creation to delivery and even returns, ensuring the process is smooth and simple for your customers.
Digivante’s payment testing delivers
Coverage
Professional testers based in 149 different countries, using a range of real devices. We even test country-specific payment types such as the Mada card in Saudi Arabia.
Speed
By having thousands of real users on the ground, results are delivered within hours, enabling you to resolve any payment issues quickly.
Outcomes
Clear results with supporting video or screenshot evidence and step by step instructions to reproduce issues, in a format that anyone within the business can understand.
How we work with you
We work with you to identify the key journeys and ensure that you have optimal coverage using the scope that you define. Using Digivante’s extensive community of experienced testers to create real payments on your system, we deliver results that are clearly and concisely presented with sound evidence.
The value of Digivante as your payment testing partner
By using our extensive community of professional testers, we access significant coverage of payment types that might just not be accessible to you as a business.
Digivante removes the stress of trying to find your own people on the ground who are willing to make a real payments on your system. This is accentuated when a critical (payment) incident is occurring.
Whether it is a quick payment check, or a full end-to-end test, we’ll share our payment testing expertise with you.
Frequently asked questions
You might also be interested in…
Post-release testing
Digivante has a wealth of testers in our large QA community. We can run testing that would take you days in just a few hours, so you can fix any unforeseen issues before they impact customer experience and revenue.
Localisation testing
Global audiences demand that local knowledge, culture and standards are reflected in your website or app. An inauthentic experience can prevent you from expanding successfully into new markets. Our testers can assess the performance of your website or app for local audiences.
Usability testing
Working with real users in their home environment, we document their natural interactions with your website or app and identify issues and turn-offs so you can optimise the user experience.
Speak to one of our testing specialists
Tell us a little about your needs and we’ll connect you with a Digivante expert.
- Discover how our solutions can benefit your business
- Get guidance on industry-leading practices
- Receive a cost estimate for Digivante services
- Experience a demo of our platform
- Review case studies of our work with companies like yours.
