Respond quickly when your customers can’t transact
There is nothing more damaging to website conversions than issues with payment. When a user struggles to pay, or a payment journey doesn’t feel quite right, they’re likely to look elsewhere, to somewhere deemed more trustworthy. Defects within the payments process can have a very large, immediate impact on a business.
Digivante’s payment testing not only feeds back functional issues, but also incorporates other types of testing such as performance and usability in order to enhance your customer journey. Our testing uses real users with real devices in your specified locations, testing the payment types you define.
Payment testing can also be used as a key aspect of a full end-to-end test, from order creation to delivery and even returns, ensuring the process is smooth and simple for your customers.