Accessibility testing2026-05-27T12:33:13+00:00

Accessibility testing

Digital accessibility means ensuring that your website or app provides a great experience for all users. By enabling more people to interact and transact easily, you create more commercial opportunities. Conducting accessibility testing is essential to achieve this goal.

Woman helping an older man to use a laptop

Accessibility is socially responsible and commercially smart

There are clear benefits to optimising accessibility for your website or app. Better user experience and reach can deliver better ROI from greater inclusion. Did you know that 15% of the world’s population have disabilities, including visual impairments and hearing loss? That’s a big (and growing) audience to lose. Overlooking potential user dissatisfaction among disabled communities could also damage your reputation.

The internationally recognised Web Content Accessibility Guidelines (WCAG) give organisations a benchmark to measure their website accessibility for disabled or disadvantaged users. In some countries (including the USA and Canada) there are extra rules for digital accessibility: you risk a heavy fine if you don’t comply.

Digivante’s accessibility testing delivers

Wider engagement

Comprehensive testing means your brand can engage effectively with the widest possible audience. Every user deserves a smooth digital experience.

Compliance

Be sure of meeting local and international standards defined by WCAG.

Excellence

Our specialist evaluation methodology addresses 79 different aspects of accessibility and provides an actionable issues report, so you know what to do to offer the best experience.

How Digivante accessibility testing works

It’s hard to achieve 100% accessibility in any digital resource. Your Accessibility Statement, which describes what is and isn’t covered, is essential for legal compliance. We give you a template to make sure you include everything that’s needed.

Expert advice

Our specialist accessibility consultants can help set your overall accessibility strategy.

Standardised practise

We use our comprehensive methodology to make sure your app or site meets baseline requirements.

WCAG 2.2 compliant

5 critical areas include: colour contrast, screen reader capability, keyboard navigation, call to action identification and captions.

Inclusivity

Use our testing support for your specific accessibility projects.

Team augmentation

Add our professional testers to your existing team within any sprint or test cycle.

Confirmation of compliance

We give you an Accessibility Statement template to detail exactly how you comply.

How Digivante accessibility testing works

It’s hard to achieve 100% accessibility in any digital resource. Your Accessibility Statement, which describes what is and isn’t covered, is essential for legal compliance. We give you a template to make sure you include everything that’s needed.

Expert advice

Our specialist accessibility consultants can help set your overall accessibility strategy.

Standardised practise

We use our comprehensive methodology to make sure your app or site meets baseline requirements.

WCAG 2.2 compliant

5 critical areas include: colour contrast, screen reader capability, keyboard navigation, call to action identification and captions.

Inclusivity

Use our testing support for your specific accessibility projects.

Team augmentation

Add our professional testers to your existing team within any sprint or test cycle.

Confirmation of compliance

We give you an Accessibility Statement template to detail exactly how you comply.

Ready to learn more about accessibility testing with Digivante?

Enhance the inclusivity and positive user experience of your digital assets with Digivante’s comprehensive accessibility testing. Our experts ensure that your website adheres to WCAG guidelines, guaranteeing accessibility for all users. Gain confidence in your digital presence by booking a demo with our team today.

Ready to learn more about accessibility testing with Digivante?

Enhance the inclusivity and positive user experience of your digital assets with Digivante’s comprehensive accessibility testing. Our experts ensure that your website adheres to WCAG guidelines, guaranteeing accessibility for all users. Gain confidence in your digital presence by booking a demo with our team today.

Two women looking at a laptopscreen

The value of Digivante as your accessibility testing partner

Digivante’s accessibility testing is rigorous and objective, based on WCAG’s evaluation methodology. Our core accessibility pack is designed to build compliance with accessibility legislation and to improve user experience across the board. It includes:

  • 5 critical areas that we can run together or individually
  • 79 unique step-by-step test cases based on the latest WCAG standards
  • Accessibility statement template

Work with our specialists either to augment your existing team or at a specific stage of your project. Or we can deliver the complete accessibility testing package to your entire project or digital resource.

“Many organisations are waking up to the fact that embracing accessibility leads to multiple benefits – reducing legal risks, strengthening brand presence, improving customer experience and colleague productivity.”

Paul Smyth, Head of Digital Accessibility, Barclays

Woman helping disabled boy at a laptop

Get an accessibility testing demo

Book some time with one of our specialists to demo the service.

Shift left/right regression testing

Red haired woman and man working together

Shifting accessibility testing left

Make accessibility an integral part of your software development processes. We can run a subset of accessibility tests earlier in the software development lifecycle. If it’s not possible to achieve full accessibility compliance, you can record exclusions and include them in your Accessibility Statement.

Woman in a wheelchair coding

Shifting accessibility testing right

Accessibility issues often arise because content management systems don’t automatically follow accessibility rules. That means it’s down to your content people to build in compliance every time they add or update web or app content. Digivante can help you educate content teams about WCAG compliance. Running regular accessibility tests helps you keep content aligned with external and internal standards.

thumbnail of colour accessibility ebook

You might also be interested in…

Colour accessibility and the importance of accessibility testing

Focusing on colour accessibility in the digital world, in this ebook we break down how colour affects your conversion rates, examples of how to cater your website to be more accessible and the revenue boom you can experience after implementing our top tips.

Frequently asked questions

Do AI-built websites need testing?2026-06-15T12:19:29+00:00

Yes. AI can help teams create websites, landing pages and customer journeys faster, but those experiences still need to be tested for usability, functionality, accessibility, content clarity and customer confidence.

What is AI evaluation in customer experience?2026-06-15T12:19:04+00:00

AI evaluation in customer experience means testing whether an AI-powered feature or journey actually helps customers complete their task. It should look beyond technical performance and assess usefulness, clarity, trust, accessibility, relevance and real-world usability.

What should you evaluate after building a website with AI?2026-06-15T12:19:47+00:00

You should evaluate key customer journeys, including navigation, forms, product discovery, checkout, account areas, chatbot interactions, mobile behaviour, browser compatibility, accessibility and any AI-powered features.

How do you test an AI-powered digital customer journey?2026-06-15T12:20:46+00:00

You test whether the AI feature genuinely helps customers complete a task. That includes evaluating response quality, recommendation relevance, handover points, trust, usability, accessibility and whether the AI reduces or adds friction.

Why is real-user testing important for AI-generated websites?2026-06-15T12:21:25+00:00

Real-user testing shows how people experience the journey in real conditions. It helps uncover confusing copy, broken journeys, device-specific issues, accessibility barriers and conversion blockers that internal teams may miss.

Can AI replace website QA?2026-06-15T12:20:10+00:00

AI can support parts of QA and development, but it cannot fully replace real-user testing. Real customers behave in unpredictable ways, use different devices and bring different levels of context, confidence and accessibility needs.

You might also be interested in…

Team augmentation

Digivante’s QA specialists bring years of experience when you need to augment your existing team. Embed our people and gain access to the full breadth of our capabilities for regression testing or any other appropriate service for your project.

Usability testing

Working with real users in their home environment, we document their natural interactions with your website or app and identify issues and turn-offs so you can optimise the user experience.

Post-release testing

Digivante has a wealth of testers in our large QA community. We can run testing that would take you days in just a few hours, so you can fix any unforeseen issues before they impact customer experience and revenue.

Speak to one of our testing specialists

Tell us a little about your needs and we’ll connect you with a Digivante expert.

  • Discover how our solutions can benefit your business
  • Get guidance on industry-leading practices
  • Receive a cost estimate for Digivante services
  • Experience a demo of our platform
  • Review case studies of our work with companies like yours.
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