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Accessibility testing2022-08-23T17:10:59+00:00
Home » Services » Testing capabilities » Accessibility testing

Accessibility testing

Digital accessibility means making sure that your site or app offers a great experience to all your users. The more people who can easily interact and transact, the more commercial opportunities you create.

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Accessibility is socially responsible and commercially smart

There are clear benefits to optimising accessibility for your website or app. Better user experience and reach can deliver better ROI from greater inclusion. Did you know that 15% of the world’s population have disabilities, including visual impairments and hearing loss? That’s a big (and growing) audience to lose. Overlooking potential user dissatisfaction among disabled communities could also damage your reputation.

The internationally recognised Web Content Accessibility Guidelines (WCAG) give organisations a benchmark to measure their website accessibility for disabled or disadvantaged users. In some countries (including the USA and Canada) there are extra rules for digital accessibility: you risk a heavy fine if you don’t comply.

Digivante’s accessibility testing delivers

Wider engagement

Comprehensive testing means your brand can engage effectively with the widest possible audience. Every user deserves a smooth digital experience.

Compliance

Be sure of meeting local and international standards defined by WCAG.

Excellence

Our specialist evaluation methodology addresses 79 different aspects of accessibility and provides an actionable issues report, so you know what to do to offer the best experience.

How Digivante accessibility testing works

It’s hard to achieve 100% accessibility in any digital resource. Your Accessibility Statement, which describes what is and isn’t covered, is essential for legal compliance. We give you a template to make sure you include everything that’s needed.

Expert advice

Our specialist accessibility consultants can help set your overall accessibility strategy.

Standardized practise

We use our comprehensive methodology to make sure your app or site meets baseline requirements.

WCAG 2.2 compliant

5 critical areas include: colour contrast, screen reader capability, keyboard navigation, call to action identification and captions.

Inclusivity

Use our testing support for your specific accessibility projects.

Team augmentation

Add our professional testers to your existing team within any sprint or test cycle.

Confirmation of compliance

We give you an Accessibility Statement template to detail exactly how you comply.

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The value of Digivante as your accessibility testing partner

Digivante’s accessibility testing is rigorous and objective, based on WCAG’s evaluation methodology. Our core accessibility pack is designed to build compliance with accessibility legislation and to improve user experience across the board. It includes:

  • 5 critical areas that we can run together or individually
  • 79 unique step-by-step test cases based on the latest WCAG standards
  • Accessibility statement template

Work with our specialists either to augment your existing team or at a specific stage of your project. Or we can deliver the complete accessibility testing package to your entire project or digital resource.

“Many organisations are waking up to the fact that embracing accessibility leads to multiple benefits – reducing legal risks, strengthening brand presence, improving customer experience and colleague productivity.”

Paul Smyth, Head of Digital Accessibility, Barclays

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Shift left/right regression testing

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Shifting accessibility testing left

Make accessibility an integral part of your software development processes. We can run a subset of accessibility tests earlier in the software development lifecycle. If it’s not possible to achieve full accessibility compliance, you can record exclusions and include them in your Accessibility Statement.

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Shifting accessibility testing right

Accessibility issues often arise because content management systems don’t automatically follow accessibility rules. That means it’s down to your content people to build in compliance every time they add or update web or app content. Digivante can help you educate content teams about WCAG compliance. Running regular accessibility tests helps you keep content aligned with external and internal standards.

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Colour accessibility and the importance of accessibility testing

Focusing on colour accessibility in the digital world, in this ebook we break down how colour affects your conversion rates, examples of how to cater your website to be more accessible and the revenue boom you can experience after implementing our top tips.

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Frequently asked questions

Where are your community testers based?2022-01-06T10:23:40+00:00

Our community is truly global, with testers based in 149 different countries around the world.

Why should I outsource testing when I have a QA team in house?2022-01-06T10:16:49+00:00

Outsourcing your testing can bring economies of scale, efficiency and speed. It gives you access to a large variety of testing techniques and resources. If you have a small internal team you may not be able to do the breadth or depth of testing you really need before releasing a digital product. Outsourcing your test may save you money because you can apply the right type of testing at exactly the time you need it, without holding up development. You may be able to perform the testing earlier in the software development lifecycle too. Recruiting experienced testers can be hard. Outsourcing your testing takes that headache away.

I think crowdtesting is too risky for my business. What data is shared with the tester community?2022-01-06T10:09:05+00:00

We use the secure Digivante platform for all our testing data and reporting. Our testers are vetted and verified. We’ve worked with leading household names, from Microsoft and Metro Bank to Audi and Specsavers. They trust us to keep their testing secure and confidential. Talk to us about your specific needs and we’ll work with you to build a testing plan that meets all your security requirements.

What testing capabilities do you cover?2022-01-06T10:30:35+00:00

Our testing capabilities are listed here. We cover a broad range including regression testing, accessibility testing, test automation, usability testing and more. We provide consultancy, service management and team augmentation. We deliver crowdtesting through our global Digivante professional tester community.

We have hundreds of issues in backlog – our dev team couldn’t cope with any more2022-01-06T10:10:22+00:00

An overstretched development team can be prone to making more mistakes, which incur costs and lead to even more testing. In our approach to QA, we seek to improve your capacity for dealing with software issues. The test cases we write are clear and simple to follow, even for non-tech people, so it’s easier to prioritise issues and deal with them quickly.

How does your test community work?2022-01-06T10:26:10+00:00

Our test community gives our clients access to thousands of professional testers in 149 different countries. That means we can deliver very rapidly – reducing days’ worth of conventional testing to a few hours when we mobilise our people all over the world.

Crowdtesting might be faster, but is the quality of results any good?2022-01-06T10:13:34+00:00

Our crowdtesting community is thoroughly vetted for technical knowledge and communication skills. Community testers record the issues they find in videos, screenshots and detailed notes, so that faults can easily be recreated and resolved. All issues raised by the crowd testers are verified by senior Digivante testers.

How experienced are your community testers?2022-01-06T10:25:18+00:00

We value quality a lot in our testing community. Before we accept them, testers take an exam to check their English language skills and assess their testing competency.

How will external testers know how to test my website?2022-01-06T10:20:36+00:00

We always provide a clear brief before testing starts, so testers don’t need their own domain knowledge. We specify key focus areas and out of scope areas. We give testers guidance on the type of test. In exploratory testing, website testers have personal freedom to test any areas in scope. Or we can specify a more prescriptive approach, so testers execute specific steps within a test case. A Digivante delivery team member takes responsibility for the test scope and team and manages the quality and outputs.

How do testers access my website environment?2022-01-06T10:19:54+00:00

That depends if you’re testing in live or pre-production test or staging environments. For live testing, testers receive the URL and can get to work straight away. For testing behind a firewall or in pre-production, we recommend using a Virtual Private Network (VPN). This allows multiple testers to access your securely; we can track them under a single IP address.

How many testers are typically used on a project?2022-01-06T10:24:35+00:00

It depends on the project and client requirements, but typically it ranges from as few as 20 testers to as many as 200.

How do you track the defects found during tests?2022-01-06T10:21:50+00:00

Each tester can raise defects on a defect report page on our central test reporting platform. This includes screenshots and video evidence, along with steps to reproduce the defect. Testers check that the defect hasn’t already been reported, so we don’t receive duplicate defect reports. Our QA managers double check the reports before releasing them to our clients.

Will website testing disrupt my release schedule?2022-01-06T10:18:54+00:00

Not with Digivante. We work with you to understand your deadlines and constraints and plan our services to meet your targets. Crowdsourced testing can be delivered overnight and at weekends. With our large testing community and efficient techniques, we can carry out extensive testing in a shorter time. It’s not unusual for us to carry out 90 workdays of testing in 3 days, or 5 days of regression testing using traditional testing methods to just 5 hours.

Is outsourced web testing secure?2022-01-06T10:28:19+00:00

We know that confidentiality is a real concern when using remote testers. Our business depends on making our testing service secure so you can be certain we take the greatest care to provide exceptionally secure systems and services. We use three-way contractual protection between the customer, the testing organisation and the testers themselves. We’ve worked with leading household names, from Microsoft and Metro Bank to Audi and Specsavers. They trust us to keep their testing secure and confidential.

Does Digivante just do crowdtesting?2022-01-06T10:27:23+00:00

No. We use crowdsourced testing for some services, like exploratory testing, executing test cases and accessibility testing. We combine human testing with automated testing, depending on the specific need. But we also support clients with usability testing, test strategy and planning through our team augmentation service. And we provide people to augment client teams, both short-term and long-term.

Our web development partner handles all our testing – why do I need to consider a separate testing provider?2022-01-06T10:12:50+00:00

There’s a risk when you allow developers to ‘mark their own homework’. A fresh set of eyes will catch errors that the web developers won’t see. Independent testing gives you peace of mind that nothing’s been overlooked or hidden.

What is community or crowd testing?2022-01-06T10:29:39+00:00

Crowdtesting means using our community (or crowd) of vetted testers for rapid, large-scale testing on a range of devices and platforms. We use crowdtesting for exploratory testing and executing test cases. Our central teams manage quality control to make sure defects are reported clearly, with all duplicates compiled into a single report, and that defects can be reproduced.

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Team augmentation

Digivante’s QA specialists bring years of experience when you need to augment your existing team. Embed our people and gain access to the full breadth of our capabilities for regression testing or any other appropriate service for your project.

Usability testing

Working with real users in their home environment, we document their natural interactions with your website or app and identify issues and turn-offs so you can optimise the user experience.

Post-release testing

Digivante has a wealth of testers in our large QA community. We can run testing that would take you days in just a few hours, so you can fix any unforeseen issues before they impact customer experience and revenue.

Bring Digivante into your team for exceptional QA

Digivante’s accessibility testing gives you confidence that your digital assets comply with WCAG and give all your users an inclusive and positive experience. Request a call from one of our experts.