We helped a client introduce a new test management tool to allow for traceability between requirements, development and testing. This was aligned to a review of the current agile approach and consequently improved communications, scrum and sprint management. The software development lifecycle (SDLC) improved dramatically. Senior management now have visibility of quality and progress which allows them to make educated decisions on releases.
By acting as the connective tissue between internal team members and other third parties, we have been able to identify small irritations and resolve them effectively. This has led to more a trusting environment with better collaboration.
Direct improvements to the testing and smaller improvements across the delivery teams, the end results have been a consistent release schedule, 2 weekly sprints, with minor scope change/creep and a manageable backlog.