FAQs Archive - Page 29 of 32

Q: How does your pricing work?

Every major digital project is different. So there’s no universal pricing. You can request a quote from us on our Pricing page – we’ll make sure it’s clear and transparent so you can see the cost clearly and know exactly what it covers.

Q: How do you track the defects found during tests?

Each tester can raise defects on a defect report page on our central test reporting platform . This includes screenshots and video evidence, along with steps to reproduce the defect. Testers check that the defect hasn’t already been reported, so we don’t receive duplicate defect reports. Our QA managers double check the reports before releasing them to our clients.

Q: Where are your community testers based?

Our community is truly global, with testers based in 149 different countries around the world.

Q: How many testers are typically used on a project?

It depends on the project and client requirements, but typically it ranges from as few as 20 testers to as many as 200.

Q: How experienced are your community testers?

We value quality a lot in our testing community. Before we accept them, testers take an exam to check their English language skills and assess their testing competency.

Q: How does your test community work?

Our test community gives our clients access to thousands of professional testers in 149 different countries. That means we can deliver very rapidly – reducing days’ worth of conventional testing to a few hours when we mobilise our people all over the world.