FAQs Archive - Page 26 of 32

Q: Can AI replace website QA?

AI can support parts of QA and development, but it cannot fully replace real-user testing. Real customers behave in unpredictable ways, use different devices and bring different levels of context, confidence and accessibility needs.

Q: What should you evaluate after building a website with AI?

You should evaluate key customer journeys, including navigation, forms, product discovery, checkout, account areas, chatbot interactions, mobile behaviour, browser compatibility, accessibility and any AI-powered features.

Q: Do AI-built websites need testing?

Yes. AI can help teams create websites, landing pages and customer journeys faster, but those experiences still need to be tested for usability, functionality, accessibility, content clarity and customer confidence.

Q: What is AI evaluation in customer experience?

AI evaluation in customer experience means testing whether an AI-powered feature or journey actually helps customers complete their task. It should look beyond technical performance and assess usefulness, clarity, trust, accessibility, relevance and real-world usability.

Q: What sort of work does an augmented team member do?

If you augment your team with a Digivante QA expert, they'll: conduct static (requirement) reviews conduct Sprint (scope) reviews write test cases write Gherkin manage functional testing manage system integration testing manage crowd-testing identify process improvements

Q: How quickly can you get a project set up?

At Digivante, we can get a project set up in a matter of hours for subscription customers. For one-off projects we can usually get started within 24-48 hours.