FAQs Archive - Page 27 of 32

Q: I think crowdtesting is too risky for my business. What data is shared with the tester community?

We use the secure Digivante platform for all our testing data and reporting. Our testers are vetted and verified. We've worked with leading household names, from Microsoft and Metro Bank to Audi and Specsavers. They trust us to keep their testing secure and confidential. Talk to us about your specific needs and we’ll work with you to build a testing plan that meets all your security requirements.

Q: Testing isn’t a priority for our business

Forgive us if we say that’s a short-sighted attitude. Testing will become a very high priority for your business if you release software and digital products that frustrate customers and constrain their engagement and spending. Put QA into your software development lifecycle early so you’ll catch issues when they’re easy to resolve out of the customer and boardroom spotlight. You’ll avoid major reputational headaches for the business and safeguard your customers’ loyalty.

Q: We have hundreds of issues in backlog - our dev team couldn’t cope with any more

An overstretched development team can be prone to making more mistakes, which incur costs and lead to even more testing. In our approach to QA, we seek to improve your capacity for dealing with software issues. The test cases we write are clear and simple to follow, even for non-tech people, so it’s easier to prioritise issues and deal with them quickly.

Q: We don’t release new features that often, so why do we need a testing partner?

Even if you don’t release new features often, the digital access points that people use to experience your website or app are constantly evolving. You need to be sure that everything works when a new browser update goes live or a new mobile OS is released. You need to know how your digital products respond on new devices when they launch.

Q: Our web development partner handles all our testing - why do I need to consider a separate testing provider?

There’s a risk when you allow developers to ‘mark their own homework’. A fresh set of eyes will catch errors that the web developers won’t see. Independent testing gives you peace of mind that nothing’s been overlooked or hidden.

Q: Crowdtesting might be faster, but is the quality of results any good?

Our crowdtesting community is thoroughly vetted for technical knowledge and communication skills. Community testers record the issues they find in videos, screenshots and detailed notes, so that faults can easily be recreated and resolved. All issues raised by the crowd testers are verified by senior Digivante testers.

FAQs

I think crowdtesting is too risky for my business. What data is shared with the tester community?

Testing isn’t a priority for our business

We have hundreds of issues in backlog – our dev team couldn’t cope with any more

We don’t release new features that often, so why do we need a testing partner?

Our web development partner handles all our testing – why do I need to consider a separate testing provider?

Crowdtesting might be faster, but is the quality of results any good?