Find ecommerce issues before they reach production
Defects across ecommerce websites and apps can frustrate customers, hurt conversions and damage your brand. Scripted or automated tests may confirm that specific journeys work as expected, but they can miss unexpected issues caused by real customer behaviour.
Digivante’s exploratory testing puts your digital experience through its paces from multiple perspectives, quickly revealing problems across areas such as product discovery, navigation, basket, checkout and payment journeys. Findings can be used to fix issues before release and strengthen regression coverage for future releases.
Digivante’s exploratory testing delivers
Coverage
With unrivalled platform and device coverage, we give you exceptional levels of flexibility by testing a wide combination of devices, browsers and operating systems.
Quality
With deep experience in uncovering issues, we typically find that 5% are critical, 20% are conversion blockers and 75% related to customer experience.
Speed
We have tens of thousands of testers in almost 160 countries who can deliver testing rapidly on any scale. We meet your need for speed with a fast turnaround, even within hours.
Flexibility
Once a test is configured it can be scheduled to run at any time or day. If you need to change timelines this can be done at the click of a button without any debate.
How we work with you
At Digivante, we combine the power of our global testing community with expert project management. Our fully-managed service ensures that every test is strategically executed and monitored, giving you peace of mind while we uncover critical issues. Through our intuitive portal, you gain instant access to results and insights, all while our QA experts oversee the entire process, from start to finish.
The value of Digivante as your exploratory testing partner
We take the waiting out of testing, by quickly mobilising our worldwide community of professional testers. Our testers have the freedom to apply their creativity and experience to uncover potential weak points and usability issues buried deep within your app or website.
Unlike in-house testers, they come to the testing assignment with no preconceptions about your app or website.
Exploratory testing works best when you run it alongside other testing. It’s designed to highlight issues rather than confirming consistent performance. It can be useful to run exploratory testing, alongside your regression pack, for example. You could pick up additional issues or highlight a particular gap in your regression test pack, so you can modify it for next time.
Shift left/right exploratory testing
Shift exploratory testing left
Running exploratory testing post-release can help you find quirks of behaviour that your customers might exhibit when they engage with the full site or app, beyond what you identified in earlier user tests. You can also use it to pick up cosmetic issues or spelling and grammar mistakes that were missed at go-live.
Shift exploratory testing right
Development teams using Agile and DevOps approaches can benefit from a loop of ongoing, actionable feedback delivered in real-time, so they can prioritise optimisation work as they go.
You can schedule exploratory testing for any point past the start of a sprint or after the development cut-off to return results in readiness for the next sprint.
Frequently asked questions
Speak to one of our testing specialists
Tell us a little about your needs and we’ll connect you with a Digivante expert.
- Discover how our solutions can benefit your business
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- Experience a demo of our platform
- Review case studies of our work with companies like yours.
