How do you get started with website testing?
Website testing is not a one-off transaction; you need to adopt a long-term solution for your business.
So, how do you kick off your website testing strategy?
Outsourced or internal testing?
The decision to outsource versus employ an in-house testing team is one which depends on the specifics of your business and/or its projects. It is impossible to give an algorithm that every company should use to decide what to do when making this decision.
However, the situation is not as black and white as it seems. Depending on the project you have in mind, you could use either an external or internal team – or you could use both. A small group of in-house testers could complement an outsourced company, for example. Or you could outsource a small project in its entirety to see if this approach works for your business.
Whatever choice you make, make sure you have weighed up the pros and cons, and the effect any testing projects could have on your internal teams and their respective projects.
Is outsourced website testing secure?
Confidentiality is a real concern when using remote testers. Leading organisations in the field such as Digivante have been delivering this testing for many years without ever having a breach of confidentiality. This can be enforced through three-way contractual protection between the customer, the testing organisation and the testers themselves.
In addition, some organisations do not just utilise freelance testers, but also have large teams of remote testers that are permanent employees and can therefore provide full professional indemnity insurance protection.
What should you expect from a testing company?
If you decide to work with an external testing company, make sure they offer you actionable insights, can cater to your specific business needs, over a range of solutions and provide a solid portfolio of work.
Good testing companies also focus on more than just finding defects. They develop enduring evidence-derived goals which aim to boost your revenue and, in turn, your ROI in the foreseeable future. Think of them less like website testing companies and more like a business development resource.
How much should you pay?
No two companies’ needs are the same, of course. But any company worth their salt will carefully tailor their website performance testing services to match your business goals and provide a very clear plan and pricing structure to reflect breadth and depth of testing need to achieve those goals.
What happens next?
As you reach out to different website testing companies, find out what services they offer, request testimonials and examples of work from previous clients, and ask for comparable quotes on specific projects.
The best website testing companies will provide you with a quality service for many years and will be recognised by their clients as proven QA professionals.
If you’re interested in exploring a project with an outsourced QA and testing company, get in touch.