POST IMPLEMENTATION TESTING

Identifying and resolving defects as quickly as possible should be a priority for companies launching and updating their apps and websites with new functionality

WHAT IS POST IMPLEMENTATION TESTING?

Post implementation testing – or deployment testing – is a concentrated period of testing that follows the deployment of a website or app into the live environment.

A variety of compatibility and exploratory checks identify any deployment or configuration issues in the live environment which may have been obscured in test environments.

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related services - Post-implementation testing

WHY DO YOU NEED POST IMPLEMENTATION TESTING?

Reputation and revenue depends on frictionless, error-free, e-commerce experiences. New website or app deployments are often critical moments for customer trust and future brand loyalty.

Having a deployment process in test environments is the way many companies satisfy themselves that a release is safe to deploy to the live environment, but even if a website or app has been thoroughly checked for bugs, defects and issues in the test environment, deploying to live as part of your post-release testing process can reveal previously unnoticed issues and potentially create new ones.

Unexpected interactions between hardware or software, issues with responsive design, 404s, broken links and slow website speeds often only become apparent post-deployment.

But once customers are complaining about these issues via social media, or you begin to notice the effect on your website or app conversion rate, it may already be too late to reverse the damage they’ve done.

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UNDERSTANDING DIGIVANTE'S TESTING PROCESS

Depending on your ultimate business goals, our consultants and delivery team guide you through the 5 – 7 core steps in our fully managed and triaged process of testing:

Understanding requirements

1. Understanding your goals

Present the solution

2. Presenting the solutions demo

Work scoping call

3. Commencement of work scoping call

Test case consultancy

4. Test case consultancy period

Script writing/editing

5. Scripts written/edited by Digivante

Launch the test

6. Launching your test plan

Fully triaged feedback

7. Fully triaged and evidenced feedback via our portal

HOW WE HELP

Thorough post implementation testing ensures new website or app functionality is successfully deployed to the live environment as seamlessly as possible with minimal or no impact to your customers. The new functionality can begin delivering a better customer experience, minimising the risk of bug-driven reductions in revenue and costly, time consuming investigations further down the line.

Intensive post-launch testing

Intensive post-launch exploratory testing protects revenue and reputation

Uncovers compatibility and errors quickly

Uncovers compatibility and other errors quickly

Reduce impact on conversions

Reduces impact on conversion and costly investigations later on

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REQUEST A DEMO