Blog
Quality assurance interview questions: Setting the stage for strong QA teams
Finding the right QA professional is more than just filling a role – it’s about ensuring flawless digital experiences in an era where quality is non-negotiable. From start-ups seeking their very first QA hire to established teams needing additional expertise on a project basis, asking the right questions during the interview process is vital ...
Finding the sweet spot: The key to better digital experiences
For businesses competing for consumer attention in a crowded landscape, user experience (UX) can make or break a business. The new Digital Experience Benchmark Report from Contentsquare shows us that even small friction points, such as slow-loading pages, poor responsiveness, and rage clicks, can reduce session depth by 6% and negatively impact conversion rates. ...
The most important website & app issues shaping customer experience in 2025
What 2024 taught us about digital CX: Key insights from testing hundreds of sites and apps 2024 was a pivotal year for our clients and their digital customer experience (CX). As they pushed boundaries with new features, global expansions, and cutting-edge functionality, we observed a surge in certain types of issues that directly impacted ...
Crowdtesting – The secret to enhancing user satisfaction
Every interaction on your website or app is a moment of truth, an opportunity to win loyalty or lose a customer. Even a 1% boost in customer satisfaction can increase retention by 5%, and raising retention by just 5% can drive profits up by an impressive 25% to 95%, according to Bain & Company. ...
The top 9 trends from the IT Directors Forum 2024
This year’s IT Directors Forum brought together IT leaders to share insights, discuss common challenges, and explore innovative solutions. With keynote speakers like mathematician & broadcaster Hannah Fry addressing decision-making under uncertainty and Dave Fishwick, Bank of Dave founder inspiring resilience and innovation, the event underscored the evolving role of IT in driving business ...
Are content updates putting your Black Friday at risk?
With Black Friday just around the corner, you’ve likely wrapped up a code freeze to secure your website’s functionality for peak traffic. But with your content and marketing teams actively making product, discount, and content updates on the front end, are you confident your ecommerce site can deliver a seamless customer experience? Why post-code ...
