66% of mobile purchasers abandon purchases because of issues at payment
With the increase in ever more complex and country specific payment options internal testing is a challenge that continues to grow by the day. We have significant experience delivering payment testing in both pre-production and live environments.
One of our global travel customers experienced such issues. After seeing conversions drop through the year, a critical part of their recovery was the Payment Testing that Digivante delivered. This included payment testing against major card providers including VISA, Mastercard and American Express.
Covering the statistically relevant devices (identified through Google Analytics) determined that some key devices were encountering problems with one of the main card brands. Addressing these issues was a simple but effective way to improve conversion rates.
What we do for you
Our Payment Testing uses ultra-large teams of testers covering a range of payment matrix options, across your top devices and browsers.
Our testing team provide a complete functional assessment of your site, with their findings delivered through our secure online platform. Our UK-based Operations Centre then retests and validates each bug, ranking them in order of severity to expedite resolution.
You’ll receive the results as a concise exit report via our client portal. We’ll complete as many testing cycles as you need, supporting your development team with our quality testers so you can be confident of a successful launch.
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- Case Studies
“Digivante are a strategic partner of ours and shine light on real-world issues across our sites. We trust and rely on Digivante's unique and alternative testing model to bring us back real-world results on every cycle of testing delivered.”
Peter Davies, E-commerce Programme Manager, Superdry
- Case Studies
“Digivante play such an important part in the Audi digital strategy. Digivante cover off all the testing for us and produce results back to us with the highlighted issues within days.”
Anthony Roberts, Head of Digital, Audi